A false positive occurs when an antivirus erroneously identifies a legitimate file or process as malware. This can happen with signature-based scans as well as behavior analysis. Follow these steps to temporarily turn off real-time antivirus protection. However, keep in mind that if you do, your device may be vulnerable to threats. Please do not forget enable real-time antivirus protection back.
Select Start > Settings > Update & Security > Windows Security > Virus & threat protection > Manage settings (or Virus & threat protection settings in previous versions of Windows 10).
Switch Real-time protection to Off. Note that scheduled scans will continue to run. However, files that are downloaded or installed will not be scanned until the next scheduled scan.
Norton Protection (360):
To temporarily turn off Norton Protection, you need to log on to your computer with an Administrator user account. For Standard user accounts, some of the settings may appear disabled (grayed out).
In the notification area on the taskbar, right-click the Norton icon, and then click the following:
In the Security Request window, in the Select the duration drop-down list, select the duration for which you want to turn off Norton Protection.
McAfee Total Protection:
Right-click the McAfee icon at the bottom-right corner of your Windows Desktop.
Select Change settings > Real-time Scanning from the menu.
In the Real-Time Scanning status window, click the Turn off button.
You can now specify when you want Real-Time Scanning to resume. It is recommended to select When I restart my PC from the drop-down menu. Click on the Turn off button to confirm your selection.
Click on the Turn off button to confirm your selection.
McAfee AntiVirus has now been successfully disabled until the next computer restart.
Right-click on the Avira icon in the system tray. It’s a red icon with an outline of a white umbrella. You’ll usually find it to the left of the clock.
Click Manage Antivirus.
Click Real Time Protection.
Slide the "Real Time Protection" switch to Off.
The knob will slide to the left and turn red.
You may have to click Yes to allow Avira to make changes to your computer if prompted.
Bitdefender Total Security
Open the Bitdefender software application on your device.
Go to the Protection section that is available on the left side panel of the screen.
Select the Settings option in the Protection window.
Toggle off the Bitdefender Shield option from the Shield tab. There are options for disabling the software. Choose an appropriate duration.
Trend Micro Internet Security (Antivirus)
Open the Trend Micro application, and then click the "Virus & Spyware Controls" option in the left navigation pane.
Click the "Settings" link in the Protection Against Viruses and Spyware section.
Clear the "Activate Real-Time Protection" check box at the top of the page. The check box is checked by default.
Click the "OK" button and close the Trend Micro control panel. The Trend Micro Virus Scanner is temporarily disabled. A dialog box displays asking when you would like to automatically reactivate the scanner.
Click the drop-down box, and then click on the desired time interval. Click the “Set” button. Trend Micro will automatically restart according to your selection.
Kaspersky Internet Security
On your Windows home screen, locate the Kaspersky icon on the taskbar.
Right-click on the icon and select the Kaspersky Anti-Virus option from the list.
The main window of the Kaspersky Anti-Virus 2018 software appears on the screen.
Click the Gear-wheel icon on the bottom left corner to open the Settings window and navigate to the General tab.
Turn Off the switch in the Protection section.
Select the Continue tab when a window pops up for confirmation.
Go back to the Kaspersky main window and check whether the Protection disabled info appears in red.
Close the Kaspersky window to temporarily disable Kaspersky.
Open the product from the Windows Start menu.
On the main view of the product, select Tools.
Select Turn off all security features.
Webroot SecureAnywhere AntiVirus
Locate the SecureAnywhere icon in your system tray.
Right-click the system tray icon and select Shut down Protection.
A prompt confirming whether you want to shut down appears. Click Yes.
Depending on your settings, you may have to complete a CAPTCHA for confirmation as well.
Once Webroot is shut down, attempt to install or update the third-party program.
ESET Cyber Security (NOD32)
Open the main program window of ESET Cyber Security or ESET Cyber Security Pro.
Click the Protection status icon and Disable Real-time File System Protection.
When prompted, click Disable to confirm.
G-Data Internet Security
Go to Settings > AntiVirus > Real-time protection.
Under Virus monitor, Behavior monitor and Exploit Protection, uncheck Enabled (recommended).
To reactivate real-time protection, repeat step 1 and re-check all Enabled (recommended) checkboxes.
Comodo Windows Antivirus
Right click on the system tray icon keeping the CIS interface in Compact View.
Move the mouse cursor over 'Antivirus'.
Choose 'Enabled or Disabled' as per your choice.
Right-click the AVG icon in the system tray next to the clock.
Click "Temporarily disable AVG protection".
Choose how long you want the protection to be disabled and whether to disable the firewall as well, and then click "OK".
Symantec Endpoint Protection (SEP)
Launch Symantec Endpoint Protection, click the "Status" tab and click the "Options" button, located on the right.
Select "Change Settings..." from the drop-down menu options, and click the "File System Auto-Protect" tab.
Click on the "Advanced" button and clear the check box that corresponds to the "When Auto-Protect is Disabled, Enable After" option. Click "OK" to confirm. Uncheck the checkbox for the "Enable File System Auto-Protect" option and click "OK" again.
Disable Endpoint Protection temporarily by right-clicking on the Symantec's Gold Shield icon, located on the Windows system tray area. Click once on the "Disable Symantec Endpoint Protection" option, from the drop-down menu. The check mark should be cleared.